Keyboard Shortcuts for Windows and Mac

Keyboard shortcuts are useful combinations of keys that allow you to complete an action in a shorter amount of time than going through the usual steps. They often have use in a web browser, document-processing software, and many other places! Keyboard Shortcuts for Windows Windows shortcuts mostly require holding down two or more keys. The […]

Using System Report

System Report lists and manages all devices, internal and external, attached or otherwise installed in a Mac computer system. Launching System Report To launch the System Report on a Mac computer select ‘About This Mac’ from the Apple menu. In the ‘About This Mac’ menu select ‘System Report’. The system report window looks like this: […]

Installing Remote Desktop on Mac OS X

    You can install and set up Microsoft Remote Desktop from your Windows workstation computer to a personal Mac. *Steps 1 and 2 require access to your Windows work computer Step 1: Enable Remote Desktop on Your University Device If you already have your computer configured to receive remote desktop protocol connections: e.g., you connect remotely […]

Archiving/Saving Outlook Emails on Mac

Exporting 1.  Open Microsoft Outlook 2.  Select File > Export… 3.  Select which items to sync by checking the boxed next to mail, contacts, calendar, etc. Click the right arrow on the bottom right 4.  Make sure No is selected and hit the right arrow again   5.  Choose a name and place to save the […]

Setting Up a Shared Resource

Resource numbers can be found by searching the email address or display name in the Global Address Book on Outlook (top right of the dashboard). Make sure you are searching the Global Address List and not the Offline version. If you cannot access your shared resource properly, check that you indeed have the proper access to the […]

Installing SkyBox Virtual Lab

There are various system requirements for installing SkyBox   Connecting to SkyBox Online Installing SkyBox on PC Installing SkyBox on Mac Installing Skybox on Android Installing Skybox on iOS     Connecting to SkyBox Online System Requirements for SkyBox: VMWare Horizon View Client Availability The VMWare Horizon View Client is available for the following platforms: […]

Using and Setting Up Skype for Business

    Students, student workers, and all faculty and staff who have an Office365 account should be able to log in to Skype for Business.  Skype can be accessed through the desktop application or the Office365 online portal. Features of Skype for Business include instant messaging, audio calling, video conferencing, emailing, and scheduling meetings. Office365’s […]

Finding the MAC Address of Android Devices

  1. Go to Settings on the Apps Menu Screen 2. Select About Phone  3. Click on Status 4. Locate the WiFi MAC Address Keywords: android mac address, mac address, wifi mac address, android wifi mac address, mac, wifi address, phone mac address, android device mac address